1. Who We Are
Hungry Hunter Gaming ("we," "us," or "our") operates the social arcade platform available at hungryhuntergaming.com. We are a Canadian company providing free, fantasy-themed interactive entertainment for adults aged 19 and over residing in Canada. No real money is collected, wagered, or distributed on this platform at any stage.
Our designated Privacy Officer can be reached at privacy@hungryhuntergaming.com. We are committed to collecting, using, and disclosing personal information in accordance with the principles set out in PIPEDA and the Canadian Standards Association's Model Code for the Protection of Personal Information.
2. Information We Collect
We may collect the following categories of personal information, only to the extent necessary for a specified, legitimate purpose:
| Category | Examples | Purpose |
|---|---|---|
| Identity | Display name, username | Account creation & platform use |
| Contact | Email address | Communications, support |
| Technical | IP address, browser type, device info | Security, analytics, fraud prevention |
| Usage | Pages visited, game sessions, click data | Platform improvement, personalisation |
| Communications | Support messages, feedback, survey responses | Customer service, product improvement |
| Cookies & Trackers | Session tokens, preference cookies | Session management, analytics |
We do not collect sensitive categories of personal information such as financial account numbers, health data, or government-issued identification numbers as part of our normal platform operations.
3. How We Collect It
Personal information is collected through the following means:
- Directly from you — when you register an account, complete our contact form, submit feedback, or correspond with our support team.
- Automatically — through cookies, web beacons, server logs, and similar technologies when you interact with our website or games.
- From third parties — analytics providers (e.g., aggregated data), or service integrations you authorize, where permitted by law.
We collect personal information only with your knowledge and consent, except where collection without consent is permitted or required under PIPEDA or other applicable law.
4. How We Use Your Information
We use your personal information solely for the purposes for which it was collected, or as otherwise permitted by law. These purposes include:
- Providing, operating, and improving the Hungry Hunter Gaming platform and its games, including Troll Hunter Expedition.
- Creating and managing your user account and session.
- Responding to your inquiries, support requests, and feedback.
- Verifying that users meet the minimum age requirement (19+) and reside in Canada.
- Sending you service-related communications (e.g., account notifications, policy updates).
- Sending you optional marketing communications, where you have expressly consented, in compliance with Canada's Anti-Spam Legislation (CASL).
- Detecting, investigating, and preventing fraudulent activity, abuse, and security incidents.
- Fulfilling legal obligations and enforcing our Terms of Service.
- Conducting anonymised or aggregated analytics to understand platform performance.
We will not use your personal information for purposes unrelated to those listed above without first obtaining your consent or as required by law.
6. Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:
- Account information is retained for the duration of your active account, and for up to 24 months thereafter to resolve disputes and enforce agreements.
- Support correspondence is retained for up to 36 months.
- Technical and usage logs may be retained for up to 12 months in anonymised or aggregated form.
When personal information is no longer required, we will securely destroy, erase, or anonymise it in accordance with our data retention procedures.
7. Security
We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration. These measures include:
- TLS/HTTPS encryption for all data transmitted between your browser and our servers.
- Access controls limiting staff access to personal information on a need-to-know basis.
- Regular security assessments and vulnerability management.
- Incident response procedures aligned with PIPEDA breach reporting obligations.
No method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.
8. Your Rights
Under PIPEDA and applicable Canadian privacy law, you have the following rights with respect to your personal information:
- Right of Access: You may request access to the personal information we hold about you, along with information about how it has been or may be used.
- Right to Correction: You may request that we correct inaccurate or incomplete personal information.
- Right to Withdraw Consent: You may withdraw consent to our use of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect your ability to use certain features of our platform.
- Right to Complain: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise any of these rights, please contact our Privacy Officer at privacy@hungryhuntergaming.com. We will respond within 30 days of receipt of a valid request, and may ask you to verify your identity before processing your request.
10. Age Restrictions
Hungry Hunter Gaming is strictly intended for adults aged 19 years and older who reside in Canada. We do not knowingly collect personal information from individuals under the age of 19. If we become aware that we have inadvertently collected personal information from a person under 19, we will promptly delete that information from our records.
If you believe we may have collected personal information from a minor, please contact us immediately at privacy@hungryhuntergaming.com.
11. Contact Our Privacy Officer
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our designated Privacy Officer:
Hungry Hunter Gaming — Privacy Officer
Email: privacy@hungryhuntergaming.com
General: hello@hungryhuntergaming.com
Website: hungryhuntergaming.com
You also have the right to contact the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca
We may update this Privacy Policy from time to time. When we make material changes, we will post a notice on our website and update the effective date at the top of this document. We encourage you to review this policy periodically.